Skye Bank has Automated Teller Machines deployed across its network of branches and at strategic off-site locations in schools , eateries , cinemas e.t.c
Skye Banks ATMs are among the few ATMs deployed in Nigeria which can accept all brands of MasterCard, Visa, Interswitch and eTranzact cards. The ATMs also allow other functions such as Bills Payment, Airtime Recharge as well as Cardless Transfers.
The banks ATMs are reputed for efficiency and service.
FAQ on ATM and Credit Cards
What is a CashCard?
CashCard offers what are known as “stored value” cards. Quite simply, that means that you store money and access it by using your card in all Interswitch member banks’, ATMs or at point of sale (POS) terminals to make purchases.
What name will be printed on the card?
There is no individual name printed on it.
Does your CashCard expire?
It has flexible validity depending on the usage, but most are valid for two years.
Are there any withdrawal limits?
This depends on each scheme.
Are there any loading limits?
This depends on each scheme.
Who can apply for a Skye Bank CashCard?
Anyone can apply regardless of his or her sex, income class, etc.
Are there different types of cards?
Yes and no. All cards function in basically the same way, but they can be put to a number of different uses. Your employer can use a Skye Bank CashCard as a more convenient and less costly way to pay you. You can send a card to someone as a gift. You can use a card to transfer money to relatives in other cities in Nigeria. Insurance company can use cards to pay claims. In short, the possible uses are virtually endless.
How secure is my money with Skye Bank CashCard?
A CashCard is more secure than a bank card. Like a bank card, nobody can get at your cash without your Personal Identification Number (PIN). What’s more, unlike a bank card, the maximum risk that you face is the amount of money stored on the card. With a normal bank card, someone who steals both your card and PIN may be able to clean out your entire bank account.
When it comes to the question of security, the term “stored value” may be a little misleading. The money is not actually stored on the card. It is stored on our secure computers and can only be accessed if you provide your PIN when you use your card at an ATM.
Your PIN is not stored anywhere on your card, not even on the magnetic stripe. The information on the stripe merely identifies you so that our systems can compare the PIN that you enter to the one that is stored in our secure computers. That way, a thief who steals your card cannot learn your PIN even with a magnetic card reader.
Because your PIN is so critical to the security of your card, it is important that you protect it. Be sure that nobody is looking over your shoulder when you enter your PIN. Even if you aren’t aware of anyone watching you, it is still a good idea to shield the keys of the ATM with your other hand when you enter your PIN.
How is Skye Bank CashCard better than cash?
There are lots of ways that CashCard beats cash. To name just two:
Skye Bank CashCard is more secure than cash. If cash is lost or stolen it is likely gone forever. If your CashCard is lost or stolen, it can be replaced. No one can get at your money unless they also have your PIN. (It is recommend that you do not write down your PIN or, if you do write it down, never keep it in the same place as your card.)
You can safely send a Skye Bank CashCard in the mail. The post office and courier companies tell you not to use their services to send cash. You can easily send a CashCard to them in the mail. It is secure because no one can access the cash on the card unless they also have the PIN. (Never send a card and its PIN at the same time).
Is Skye Bank CashCard better than using cheque?
Cash stored on a CashCard is available immediately. If you send a cheque as a gift or to transfer money to relatives “back home”, the cheque sometimes goes through clearing. The wait can be particularly long when sending money out of the state. With a CashCard, you can tell the recipient the PIN over the phone as soon as the card arrives and he/she can use it immediately at an ATM.
CashCards can be refilled quickly and easily. When you use cheque to send gifts or transfer money, if you want to send another gift or transfer more cash to the same person, the recipient has to wait for the cheque to arrive and the bank to clear it. With a CashCard you just add more cash to the same card. The recipient then has immediate access to the cash — the second and subsequent times, they don’t even have to wait for the card to arrive.
How is CashCard better than using a bank card?
CashCard can be used to send gifts or transfer money. Since an ordinary bank card and PIN give the holder access to your full bank account, they are not a good way to send a gift or transfer money to others. A CashCard gives a recipient access to only as much money as you add to the card — not your whole bank account.
CashCards are more secure. Because a CashCard is not tied to your bank account, in the very worst case, if someone steals both your card and PIN, the most that the thief can get is the money that remains on your card. With a bank card, they may be able to drain your entire account.
Where can I get a card?
From any Skye Bank branch or our partner outlets.
Where can I use my card?
At all channels and locations where you can use your regular Bank (Debit) Card.
How many cards may I register under my name?
There are no restrictions for now.
Can I use my Skye Bank CashCard like a credit card before I add money to the card?
No. A CashCard is what is known as a “stored value” card. This means that you must first add money to the card and then spend or withdraw that money from it. You cannot use the card to spend more than the amount of money that is stored on it.
Do I need a good credit record to get a card?
No. Since you cannot spend more money than you have added to the card, the card issuer does not assume any risk and, therefore, is not concerned with your credit rating.
How do I add money to my card?
You can transfer money to your card at the ATM, POS terminal, over the Internet, Mobile Phone or at a bank branch.
Can I transfer money from my CashCard to my bank account?
Yes, but this function is not yet activated.
Is my money protected if my card is lost or stolen?
Yes. Nobody can get at your money without your PIN. If your card is lost or stolen, it can be replaced once we verify that you are the authorized cardholder.
If I give a CashCard as a gift, can the recipient replace the card
if it is lost or stolen card or do I have to do that?
Yes. If the card is registered in the name of the cardholder he/she can simply contact Skye Bank directly and they’ll replace the card as soon as possible.
What happens if I forget my Personal Identification Number (PIN)?
Not right away. If you have lost or forgotten your PIN, the issuer/switch can reset the PIN after you must have shown enough proof as the owner. If you have made 3 or more attempts at an ATM the system will automatically lock your card and disable use for 24 hours.
You can go back to any ATM after the 24 hour lock down period and try again.
What happens if I lose my CashCard?
If you lose your card, you can easily get a replacement and transfer the balance on the lost card to the new card.
I want to use a CashCard to transfer money to relatives in another city.
Can I have a 2nd card, send the card to my relatives and simply transfer from card to card?
Yes. Simply get two cards. One card for the other person. Then simply execute card to card transfers.
Are there any transaction fees?
Yes. You can get the details at any sky bank branche or at www.mynigeriacashcard.com
How much does it cost to get a Skye Bank CashCard?
Usually. There is a fee associated with the card, but, depending on the purpose of the card, the Bank or Issuer may decide to absorb that cost as part of its service. For example, an employer that uses CashCard to pay its employees may cover the cost of the cards rather than passing the cost along to its employees.
Are there any limits to how much money I can store on my card?
There are no limits to how much money you can keep in your CashCard account. But you are limited to how much you can withdraw. These limits are set by each Bank or ATM you use.Contact skyebank:
- 0806 988 0000
01 4482 100
01 2705 850